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Frequently Asked Questions

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FAQs / Recipe and Ingredients
Where do you source your ingredients from?

We source our ingredients from a variety of trusted local suppliers to ensure you receive good quality meat and vegetables each week. Our meal kits include homemade soup broth, sauces and marinade for your enjoyment!

Do take note that our ingredients come from the same facilities that process major food allergens: eggs, milk, fish, shellfish, tree nuts, peanuts, wheat and soy.

We also list the ingredients for each recipe on our website and recipe cards. If you have any serious food allergy or intolerance, please refrain from ordering them.

Have any questions about our ingredients? Feel free to drop us a line at hello@kitchenhands.local.

How long will the ingredients remain fresh after delivery?

Although we’ve packed each meal kit carefully with insulated liners and ice packs, with the proteins delivered chilled/frozen, you should put them in your fridge or freezer as soon as they arrive at your doorstep to maintain their freshness.

If you don’t plan on cooking the proteins within 3 to 4 days, please put them in the freezer.

Each kit will contain a label indicating the “consume by” date.

You may refer to SFA’s Safe Food Handling Guide for more information.

How do you ensure the freshness of the ingredients?

We work with a variety of trusted local suppliers who deliver to us on a daily basis. All our meal kits are packed and delivered within the shortest possible timeframe. This ensures that you’ll have the freshest produce delivered straight to your doorstep.

Do you use MSG or preservatives?

We make stocks, sauces, pastas and breads in house without MSG or preservatives.

When are the meal kits prepared?
We do the mise en place, seal/vacuum-pack all ingredients and deliver the meal kits to you within the shortest timeframe. All meal kits will have a “consume by” date and we recommend cooking them before the indicated date.

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