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Frequently Asked Questions

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FAQs / Ordering
Can I select my meals?

Absolutely! You can pick any meal kits from our list of options each week. Our menus will be released up to 4 weeks in advance so you can start choosing as early as that.

How do I select my meals?

If this is your first order, you can select your meals before you check out.

If you are an existing customer, login to your account here to manage upcoming orders. Our new weekly menus are released up to 4 weeks in advance so you can start choosing as early as that. Please make your meal selections by Saturday, 6pm. This is 7 days prior to your delivery day.

A meal selection reminder email will be sent 3 days before the order date.

When is the earliest that I can choose the recipes?

You can start choosing them as early as 4 weeks in advance when we release our brand-new recipes.

What’s the weekly cut-off day and time to make changes to each upcoming order?

If you are an existing customer and would like to change your orders, please do so by Saturday, 6pm. This is 7 days prior to your delivery day. This will allow us to make the changes accordingly and ensure the freshness of the ingredients.

What happens if I forgot to select my meals?

A meal kit selection reminder email will be sent 3 days before the order date.

If you don’t select your meals, there will be default selections.

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