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Frequently Asked Questions

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FAQs / About Kitchen Hands
How does the meal kit plan work?

We are Singapore first subscription-only weekly meal kit service provider.

You’ll receive your selected meal kits on a weekly basis. You can skip a week or pause your plan anytime you like. And we won’t charge you for it.

You may upgrade or downgrade your plan and/or change your delivery address at any time.

Login to your account here to manage your subscription.

Is there a minimum order or duration?

There isn’t a minimum order amount for weekly meal kits.

You can also skip or cancel any orders before the weekly cut-off date and time which is every Saturday, 6pm. This is 7 days prior to your delivery day.

Login to your account here to manage your subscription.

How do I recycle the packaging?

We deliver our meal kits in reusable insulated bags and ice packs.

Our packaging is made from food grade kraft paper that is 100% sustainable, natural, biodegradable, recyclable and compostable.

PET lids and vacuum bags are 100% recyclable.

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